Privacy Policy

Your privacy matters to us. This comprehensive policy explains how sirynelora collects, uses, and protects your personal information when you use our budget preparation services.

Effective Date: March 15, 2025

Information We Collect

When you use sirynelora's budget preparation platform, we collect various types of information to provide you with personalized financial planning services. This collection occurs through direct interaction with our platform and automated technologies.

Personal Information You Provide

Contact details including your name, email address, phone number, and mailing address
Financial information such as income details, expenses, and budget preferences
Account credentials including username and encrypted password
Communication preferences and service customization settings
Feedback and support requests submitted through our platform

Automatically Collected Data

Our systems automatically gather technical information to improve service delivery and security. This includes your IP address, browser type, device information, and usage patterns within the platform. We also collect cookies and similar tracking technologies to enhance your user experience and remember your preferences.

How We Use Your Information

sirynelora processes your personal data for specific legitimate purposes related to our budget preparation services. We never sell your personal information to third parties for marketing purposes.

Your financial data is processed exclusively to provide personalized budget recommendations and financial planning insights tailored to your specific circumstances.

Creating and maintaining your personalized budget preparation tools
Providing customer support and responding to your inquiries
Sending service-related communications and important account updates
Improving our platform functionality and developing new features
Ensuring platform security and preventing fraudulent activities
Complying with legal obligations and regulatory requirements in Australia

Information Sharing and Disclosure

sirynelora maintains strict controls over how your information is shared. We only disclose personal data in specific circumstances outlined below, and we never engage in the sale of personal information for commercial gain.

Service Providers

We work with carefully selected third-party service providers who assist in delivering our budget preparation services. These providers include cloud hosting services, payment processors, and customer support platforms. All service providers are bound by strict contractual obligations to protect your data and use it only for specified purposes.

Legal Requirements

sirynelora may disclose personal information when required by Australian law, court orders, or regulatory authorities. This includes compliance with the Australian Privacy Act 2025, taxation requirements, and financial services regulations. We will notify you of such disclosures unless legally prohibited from doing so.

Your Privacy Rights

Under Australian privacy legislation, you have significant rights regarding your personal information. sirynelora is committed to facilitating the exercise of these rights through accessible processes and clear communication.

Access your personal data and receive a copy of the information we hold about you
Correct inaccurate or incomplete personal information in your account
Request deletion of your personal data, subject to legal retention requirements
Object to processing of your personal information for direct marketing purposes
Withdraw consent for data processing where consent is the legal basis
Request data portability to transfer your information to another service provider

To exercise any of these rights, contact our privacy team at info@sirynelora.com. We respond to all requests within 30 days and provide clear explanations of any limitations or requirements.

Data Security and Protection

Protecting your financial and personal information is paramount to sirynelora's operations. We implement comprehensive security measures that meet industry standards and exceed regulatory requirements for financial services platforms.

Technical Safeguards

Our platform utilizes end-to-end encryption for all data transmission and storage. Financial information is processed through secure, PCI-compliant systems with multiple layers of authentication. Regular security audits and penetration testing ensure our defenses remain effective against evolving threats.

Access Controls

sirynelora employees access personal data only when necessary for their specific job functions. All access is logged, monitored, and subject to regular review. We maintain strict background check requirements and ongoing security training for all staff members who handle personal information.

Data Retention and Deletion

sirynelora retains personal information only as long as necessary to fulfill the purposes outlined in this privacy policy or as required by Australian law. Our retention practices balance your privacy rights with legitimate business needs and regulatory obligations.

Account information is retained while your account remains active and for seven years after closure
Financial data used for budget preparation is kept for the duration of service provision plus three years
Communication records are maintained for five years for customer service quality and dispute resolution
Marketing preferences and consent records are preserved until withdrawn or for ten years, whichever is shorter

When personal information is no longer needed, we securely delete or anonymize it using industry-standard data destruction methods. Backup systems are also purged according to our established schedule to ensure complete removal of outdated personal data.

International Data Transfers

While sirynelora primarily operates within Australia, some of our service providers may process data in other countries with adequate privacy protections. Any international transfers comply with Australian privacy law requirements and include appropriate safeguards.

We ensure that overseas recipients provide substantially similar privacy protections to those required under Australian law. This includes contractual guarantees, certification schemes, and ongoing monitoring of international data handling practices.

Cookies and Tracking Technologies

sirynelora uses cookies and similar technologies to enhance your platform experience and gather insights about service usage. You can control cookie settings through your browser preferences, though this may affect some platform functionality.

Types of Cookies We Use

Essential cookies required for platform operation and security features
Functional cookies that remember your preferences and customization settings
Analytics cookies that help us understand how users interact with our services
Performance cookies that assist in optimizing loading times and responsiveness

Updates to This Privacy Policy

sirynelora may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. We will notify you of significant changes through email or prominent platform notices at least 30 days before implementation.

Minor updates that don't materially affect your rights or our data handling practices will be posted directly to this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

Contact Our Privacy Team

Questions about this privacy policy or our data practices? We're here to help.

Email: info@sirynelora.com

Phone: +61362125888

Mail: 1 Aileen St, Mandurah WA 6210, Australia